Deliver Professional-Grade Playback Quickly and Easily

An adaptive bitrate HTML5 player for delivering optimized HD-quality video and audio experiences.

Configure

Quick setup for consistent experiences on any device (mobile, desktop, Android, iOS, Windows, Mac).

Embed

Automated embed-code generation for fast, easy integration.

Analyze

View stream-playback data to understand and track viewing trends and statistics.

Wowza Player Features

High-Quality Experiences

Adaptive Bitrate Streaming

Artificial intelligence optimizes streaming bitrates based upon changing network conditions.

Rapid Startup

Player pre-fetches assets for faster playback startup.

Any Device

HTML5 player delivers consistent experiences to any device and any browser.

Flexible and Programmable

JavaScript API

Programmatic control of functionality, through a JavaScript API, for custom applications and automated workflow integration.

Customizable Replay Window

Application and web developers can designate a DVR range to establish the number of seconds that a viewer can rewind, replay, or skip ahead for live broadcasts.

Configuration UI

Fast, simple Wowza player setup, customization and configuration through the web-based Player Builder; quickly and easily generate embed code.

Rich Streaming Capabilities

VOD

Play, pause, and jump to any point during on-demand video or audio playback.

Stream Analytics

View stream-playback session statistics and trends.

Autoplay

Wowza Player plays content automatically in supported browsers.

DVR

Wowza Player allows viewers to pause and rewind live streams.

Audio Streaming

Audio Streaming

Stream live and on-demand audio, with support for ID3 tags.

FAQs

General FAQs

Q: What is Wowza Player?


Wowza Player is an HTML5 embeddable streaming-media player for HLS video and audio streaming via Wowza Streaming Engine™ and Wowza Streaming Cloud™.




Q: How do I sign up for Wowza Player?


Wowza Streaming Engine and Wowza Streaming Cloud Customers with a valid (commercial or trial) license can sign up for Player at: https://www.wowza.com/player/sign-in.




Q:Is a separate license required for Player?


Yes. If you have a valid (commercial or trial) Wowza Streaming Engine or Wowza Streaming Cloud license, you can request a Wowza Player key by clicking the Get Wowza Player button at the top of this page.




Q: I have signed up for Wowza Player. Now how do I access the Player Builder?


Using your Wowza account login credentials, you can access the Player Builder at: https://player.wowza.com/.




Q: Where can I find documentation on getting started and the general operation of Wowza Player ?


The most current documentation for Wowza Player is available in the Wowza Support docs: https://www.wowza.com/docs/wowza-player.




Q: What is the pricing for Wowza Player?


Wowza Player is free to Wowza Streaming Engine and Wowza Streaming Cloud customers with a valid (commercial or trial) license.




Q: How do I file an issue regarding Wowza Player?


Issues with Wowza Player can be filed by opening a support ticket at: https://www.wowza.com/support/open-ticket. File the ticket under the Wowza product with which you are using Player (either Wowza Streaming Engine or Wowza Streaming Cloud).





Technical Specifications

Q: What operating systems are supported for Wowza Player?


Wowza Player runs on Windows 7 or later and Mac OSX 10.8 and later.




Q: What browsers are supported for Wowza Player?


Internet Explorer 8.0 or greater, Firefox 5.0 or greater, Chrome 36 or greater and Safari 7.0 or greater.




Q:What codecs does Wowza Player support?


Wowza Player supports H.264 video codecs and IHE-AAC (v1/2) and LC-AAC (v1/2) audio codecs.




Q: What protocols are supported by Wowza Player?


Wowza Player supports Apple HTTP Live Streaming (HLS) streams and—for customers with Wowza Streaming Cloud premium Ultra Low Latency Service—the WOWZ ultra low latency protocol.




Q: Where can I find the Wowza Player release notes?


View the release notes here.





Features

Q: What general features does Wowza Player include?


-. HLS streaming -. Live and video-on-demand (VOD) streaming -. Adaptive bitrate streaming -. Click-and-drag resizing -. VOD playback -. Customizable DVR rewind/skip-ahead window configuration -. Web-based Wowza Player Builder UI for player customization -. Audio-only player interface -. ID3 metadata tag support -. JavaScript API for basic player control and automated workflow integration -. Stream playback analytics




Q: What on-screen controls are available?


For a detailed description of operation and controls, please see the Wowza Player support articles. -. The Wowza Player preview includes on-screen controls for the following: -. Play/pause -. Quick rewind -. Volume/mute -. Full screen -. Bitrate selector




Q:Are keyboard controls available in Wowza Player?


Yes. For a detailed description of operation and controls, please see the Wowza Player support articles. At initial preview, Wowza Player includes keyboard control functionality, including: -. Play/pause -. Increase/decrease volume -. Rewind/fast-forward -. Mute on/off -. Full screen on/off -. Seek—percentage skip-ahead




Q: Are there any features not available when using the player on a mobile device?


-. Auto-play is not currently supported wihen viewing on a mobile device. -. Volume is adjusted by means of the device hardware controls, rather than through the on-screen UI. -. iPhones and iPods will always render Wowza Player full-screen (iPads will play in-line).





Troubleshooting Common Issues

Problem: Video Player doesn’t appear.


Things to check: -. Check the links to assets: -. Is the link to wowzaplayer.min.js correct? -. Container DIV: -. Is it in the page? Is it visible? -. Is it big enough? -. Configuration JSON: -. Is the JSON well-formed? Is there a missing/trailing comma? -. Are parts of it accidentally commented out?




Problem: “Stream unavailable” is displayed on the player window.


-. Check the Console log: CORS errors when loading a stream. -. Cause: -. Older Wowza instances (< 4.5v) did not enable Cross-Origin headers by default for HLS streams. -. Solutions: -. Upgrade to Wowza Streaming Engine (WSE) >= 4.5v -. Enable CORS headers for HLS streams.




Problem: “Stream unavailable” is displayed on the player window.


Things to check: -. Check the errors in Console: Security errors (ERR_SSL_PROTOCOL_ERROR). -. Cause: -. On Web pages served from “https”, the Javascript player can only stream from “https” media streams. -. Trying to load a playlist that redirects to a new URL. This is not a supported feature. -. Trying to load a non-HLS Stream (Wowza Player only plays HLS URLs, which are coming from WSE or WSC). -. Flash Player is sandboxed and does not report the browser security errors. -. Solutions: -. Enable SSL on the Wowza source and stream from an “https” URL. -. Serve the web page from “http.” -. Force the Flash Player (useFlash: true).




Problem : “Media decode error” is displayed on the player window.


-. Cause: -. If the Media decode error happens in the beginning of playback, then the browser doesn't support a particular encoding. Check the video and audio formats supported by your browser. -. Solutions: -. Use the encoding format supported by your browser. -. Force the Flash Player. -. Cause: -. If the Media decode error happens during the playback, then it may be a known bug. -. Solutions: -. Make sure you are using the latest version of the Wowza Player. -. Check the list of known issues on Wowza Player and file a support ticket.





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